Frequently Asked Questions
Everything you need to know about our premium optics and services.
What camera mounts are TTArtisan lenses compatible with?
We offer lenses for a wide range of systems including Sony E, Fujifilm X, Canon RF/EF-M, Nikon Z, Leica M, and Micro Four Thirds. Please check the specific product page for mount availability.
Do TTArtisan lenses support autofocus?
While we are famous for our high-quality manual focus lenses, we also offer a growing selection of AF (Autofocus) lenses. Each product listing clearly specifies whether the lens is manual or autofocus.
How long does international shipping take?
Orders are typically processed within 1-2 business days. International shipping generally takes 7-15 business days depending on your location and local customs processing.
What is your return and warranty policy?
We offer a 30-day return policy for unused items in their original packaging. Additionally, all TTArtisan lenses come with a 1-year limited warranty covering manufacturing defects.
Will I need to pay customs duties or taxes?
Prices on our website do not include import duties or VAT. Customers are responsible for any customs fees imposed by their destination country upon arrival.
How can I update the firmware on my AF lens?
Most of our autofocus lenses feature a built-in USB-C port on the mount or rear cap. You can download the latest firmware from our official website and install it via a computer connection.